Holiday Inn Express & Suites Southern Pines-Pinehurst Area by IHG

We had a blast at this location. I'm originally from the area, but haven't lived there as an adult for a few decades, so it was neat to explore as a visitor. This hotel was exceptionally well-kept, and the front desk staff were warm and welcoming. The room met my expectations, of note, the "suitcase bar," where you can set up your open suitcases, versus that old pull-out thing that you had to balance your suitcase on. SO MUCH BETTER than unpacking your clothes in drawers, especially since we were only there for a few days. The BREAKFAST was incredible! There's a PANCAKE MACHINE! Also, the selection of foods offered for various dietary needs was impressive. Great parking, access to the gym and pool.

Excellent Service, especially the front desk staff. Great location and very clean. Only one problem: the lady running the breakfast bar was very rude. We came down at 9 to eat, and just before 9:30 we were ready to go upstairs and wanted a juice before leaving. She just shut the door and, in a hateful manner, told us she was getting ready to close. Never happened in any other hotels.

Immaculate room with comfy bed and both firm and plush pillows.Dove soap, shampoo and conditioner. Single serve coffeemaker with good quality coffee pods. Above par breakfast buffet with sausage gravy, hot oatmeal, scrambled eggs and waffles. Lovely breakfast attendant and front desk personnel.

All staff was very friendly from the front desk to the maids. The breakfast had a wonderful selection of food. They even had grab bags to take food on the go. The rooms were spacious, the beds very comfortable and we made use of fridge and microwave. Each time we walked into the lobby it smelled like Mr Clean and we saw several times the lobby being mopped. There was lots of restaurants within walking distance. The hotel was far enough away from the highway so you couldn't hear traffic noise. Several shopping plazas near by. We didn't take advantage of the exercise room or the laundry facilities but nice to know they were available.

Clean, friendly resort with decent sized rooms. Pool is small but shady. Breakfast decent but functional. You really need a car to get around. Staff were helpful and friendly.